MD RUBEL, PMP
PMP® Certified · Ottawa, Ontario, Canada

MD RUBEL, PMP

Technical Program & Delivery Leader · Digital Transformation · ERP · Cloud & AI

Professional Summary

PMP-certified technical program, project, and delivery leader with over 15 years of experience in software engineering, solution architecture, cloud platforms, enterprise systems, and product delivery. Experienced in leading initiatives from discovery through operational readiness and aligning engineering, product, operations, vendors, and executives across multiple regions.

15+
Years Experience
4
AI SaaS Products
20+
Enterprise Programs
3
Regions Delivered
Key Achievements

Delivery Impact

4 AI SaaS Products
From concept to production
~25–30%
Fewer deployment incidents
3 Regions
Canada · USA · Australia
15+ Years
Technical delivery leadership
Achievement 1

Shipped four AI-powered SaaS products (Try.Tools, A3 iFrame, A3 iQA, A3 iStore) from concept to production.

4 Products
Achievement 2

Improved release stability and reduced deployment incidents by ~25–30% through structured release governance and observability tooling.

~25–30% Fewer Incidents
Achievement 3

Led multi-region eCommerce platform delivery across Canada, USA, and Australia, eliminating delivery delays through RAID management.

3 Regions
Achievement 4

Designed scalable AI categorization and recommendation engines for Try.Tools, targeting a 10,000+ tool directory at launch.

10,000+ Tools
Achievement 5

Improved release stability and reduced deployment incidents by ~25–30% through structured release governance, observability tooling (Datadog, LogRocket), QA coordination, and CI/CD improvement across distributed teams.

CI/CD Enhanced
Achievement 6

Led multi-region eCommerce platform delivery across Canada, USA, and Australia — coordinating multi-squad engineering, marketing, and operations teams and eliminating delivery delays through RAID management.

Multi-Squad Coordination

Designed and shipped scalable AI categorization, recommendation engine, and automated content ingestion pipelines for Try.Tools, targeting a 10,000+ tool directory at launch.

AI Pipelines

Built A3 iFrame document-to-website generation engine using LLM APIs — enabling automated, production-ready website creation from structured document uploads with multi-tenant CMS and custom domain deployment.

LLM-Powered

Enhanced marketing attribution accuracy across multi-brand platforms using GA4, GTM, and Klaviyo — improving data-driven decision-making and campaign performance measurement.

GA4 + GTM + Klaviyo
Core Expertise

Skills & Capabilities

AI Product & Engineering

AI Product Development & MVP BuildingSolution Architecture & System DesignMulti-tenant SaaS Platform DevelopmentAI Workflow Automation & Prompt EngineeringLLM Integration (Claude API, OpenAI, Codex)Full-Stack Development (JS, PHP, .NET, React)Microservices, REST APIs & Distributed SystemsEngineering Leadership & Team Management

Technical Program & Delivery Management

Technical Program & Service Delivery ManagementProgram Governance, RAID & Executive ReportingCloud Operations & Infrastructure (AWS)SLA, Incident & Problem ManagementCross-functional & Vendor ManagementDevOps Collaboration, CI/CD & Release ManagementAgile / Scrum Leadership & Sprint FacilitationStakeholder Engagement & Change Management
Skills and expertise overview
Career History

Professional Experience

  • Lead end-to-end delivery of AI-powered SaaS products, translating product goals into architecture decisions and production-readiness controls.
  • Coordinate workstreams across multi-tenant AWS platforms, APIs, microservices, vector retrieval, and LLM/agent integrations.
  • Apply spec-driven and AI-native engineering practices to strengthen requirements traceability and delivery speed.
  • Govern scope, technical risk, security, quality, and releases; communicate trade-offs and progress to stakeholders.

Earlier Roles: Development Team Lead — Atom AP Limited, Dhaka (Sep 2015–May 2018)  •  Software Engineer — Shobkichu Limited, Dhaka (Jan 2014–Aug 2015)

Selected Work

Program & Project Portfolio

AI SaaS products, enterprise platforms, and digital transformation programs delivered across multiple regions.

Try.Tools
01
AILLMAWSmicroservices

Try.Tools

AI discovery and metadata platform with scalable AI categorization and recommendation engines.

Targeted a 10,000+ tool directory at launch.
A3 iFrame
02
LLMAICMS

A3 iFrame

Document-to-website generation engine using LLM APIs for automated, production-ready website creation.

Enabled automated website creation from structured document uploads.
A3 iQA
03
AIautomation

A3 iQA

AI-powered test automation platform streamlining quality assurance across distributed teams.

Enhanced testing processes with AI capabilities.
A3 iStore
04
AIeCommerce

A3 iStore

AI-powered eCommerce platform with intelligent product recommendations and operational insights.

Improved eCommerce operations with AI-driven insights.
Webytor Website Builder
05
SaaScloud

Webytor Website Builder

Multi-tenant SaaS website builder enabling scalable content management across client portfolios.

Facilitated website creation and management for multiple tenants.
AI SaaS & Data
06
LLMRAGvector DBAI

AI SaaS & Data

A3 iFrame document-to-website platform; Try.Tools AI discovery and metadata platform; A3 iQA test automation; RAG/vector retrieval and LLM workflows.

End-to-end AI SaaS delivery from zero to production.
Digital Commerce
07
ShopifyAWSCI/CD

Digital Commerce

Multi-brand Shopify modernization; order management; checkout/payments; warehouse routing; fulfillment, logistics, product data, and analytics integrations.

Eliminated delivery delays across Canada, USA, and Australia.
ERP & Enterprise Systems
08
ERPWMSSalesforce

ERP & Enterprise Systems

Core and retail ERP; inventory/WMS; garment manufacturing; hospitality, restaurant and club management; membership; Salesforce and learning platforms.

Delivered 20+ enterprise initiatives from discovery to adoption.
Healthcare & Public Infrastructure
09
IoThealthcarecloud

Healthcare & Public Infrastructure

Nirog Plus health platform supporting 200+ centres and approximately 1M patient records; IoT monitoring pilot across 83 pump houses; bridge-management workflows.

Supported 200+ health centres and ~1M patient records.
Cloud & Integration
10
AWSmicroservicesDevSecOpsDatadog

Cloud & Integration

AWS migrations and SaaS delivery; API-first and microservice platforms; CI/CD, observability, secure delivery, and operational-readiness programs.

Reduced deployment incidents ~25–30% via observability and governance.
1 / 10
Professional Development

Certifications & Training

Continuous learning across program management, AI engineering, cloud architecture, and software development.

PMP certification badge
2025

PMP® — Project Management Professional

Project Management Institute (PMI)

SMAC Scrum Master certification badge
2024

SMAC™ — Scrum Master Accredited Certification

Scrum Alliance

AI Native Engineering certification badge
2026

AI Native Engineering with Spec-Kit, SDD, and Claude

AI Automation Agency

Full Stack Development certification badge
2026

Full Stack Development with Cursor Vibe Coding

Cursor Vibe Coding

AI Call Assistants certification badge
2025

Build AI Call Assistants

AI Automation Agency

Cloud Architecting on AWS certification badge
2019

Cloud Architecting on AWS

Trainocate

Earlier Training & Development
IoT AI ML Development AWS certification badge
IoT, AI & ML Development on AWSAWS
2018
CMMI Project Management certification badge
Project Management following CMMI process standardsUNICERT
2016–2017
Java Application Development certification badge
Software / Java Application Development & ManagementAtomsystem Co. Ltd.
2015–2016
Java Application Development Japan certification badge
Java Application DevelopmentAtomsystem Co. Ltd., Japan
2015–2016
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Academic Background

Education

2016–2018

Diploma in Information Technology

NIIT, Dhaka

Higher Secondary Certificate

Dhaka Imperial College

Secondary School Certificate

Bashir Uddin Adarsha High School

Leadership

Leadership & Delivery Capabilities

Program Leadership

Technical program/project management; portfolio and multi-workstream delivery; roadmaps; RAID; dependencies; change control; executive reporting; vendor and stakeholder management.

Transformation & ERP

Business-process modernization; ERP and enterprise applications; requirements; process mapping; integration and data-migration coordination; UAT; cutover; training; adoption.

Technical Delivery

Solution architecture; AWS; distributed systems; REST APIs; microservices; event-driven workflows; CI/CD; observability; secure SDLC; DevSecOps; release and incident governance.

AI Implementation

AI product delivery; LLM integration; RAG and vector retrieval; agentic workflows; prompt/context engineering; evaluation; governance; AI-enabled engineering workflows.

Ways of Working

Agile, Scrum, Kanban, Waterfall, hybrid delivery; Jira/Confluence; MS Project; Asana; Redmine; Power BI; cross-functional team leadership.

Earlier Career

Professional Experience — Continued

  • Led 20+ client and internal initiatives spanning enterprise software, healthcare, ERP, APIs, cloud solutions, and platform modernization from discovery through implementation, release, training, and handover.
  • Established delivery governance, change control, risk management, reporting, and release practices while coordinating cross-functional teams, vendors, and senior stakeholders.
  • Directed enterprise-system delivery covering operational workflows, reporting, integrations, data flows, configuration/custom development, testing, user readiness, and adoption.

Full Delivery Scope — All Roles

1

Led 20+ client and internal initiatives spanning enterprise software, healthcare, ERP, APIs, cloud solutions, and platform modernization from discovery through implementation, release, training, and handover.

2

Established delivery governance, change control, risk management, reporting, and release practices while coordinating cross-functional teams, vendors, and senior stakeholders.

3

Directed enterprise-system delivery covering operational workflows, reporting, integrations, data flows, configuration/custom development, testing, user readiness, and adoption.

4

Led Webytor, a multi-tenant SaaS website builder, and a portfolio of ERP, hospitality, CMS, IoT, and business-automation products from roadmap and requirements through cloud deployment and customer adoption.

5

Translated operating processes into role-based workflows, inventory and transaction flows, reports, integrations, and executable engineering backlogs; introduced structured governance to improve predictability.

6

Managed product priorities, engineering teams, AWS delivery, QA, client communication, risks, releases, training, and continuous improvement across concurrent workstreams.

7

Led technology strategy, solution architecture, product engineering, and distributed delivery for international clients across membership, marketplace, Salesforce, warehouse, communications, IoT, and management platforms.

8

Aligned business processes, data, integrations, implementation, training, and adoption; reviewed architectures, set engineering standards, mentored teams, and governed delivery risks and releases.

9

Led application teams delivering Java, PHP, Salesforce, warehouse, training, communications, and enterprise workflow solutions for Japan and regional clients; managed design, work allocation, quality, and client coordination.

10

Developed and supported web and enterprise applications using PHP, JavaScript, SQL, CMS/eCommerce platforms, and API integrations, building the engineering foundation for later architecture and delivery leadership.

Selected Delivery Impact

Managed multi-region, cross-functional portfolios while balancing dependencies, capacity, vendors, business priorities, and production risk.

Improved release stability and visibility through observability, QA strategy, readiness criteria, change governance, and rollback planning.

Connected business transformation goals to architecture, data, integrations, delivery increments, training, adoption, and measurable operational outcomes.

Open Source

Open-Source Contribution

PMI Studio / iSPEC-PMI-studio

Creator & Technical Delivery Lead · Open Source

Designing an AI-native, spec-driven delivery and governance platform connecting requirements, plans, tasks, execution evidence, decisions, defects, changes, and delivery status across the software lifecycle.

Defines governed AI/IDE execution registration, traceability, event-based history, human approval controls, auditability, and integrations for Spec Kit and modern AI-assisted engineering workflows.

View on GitHub
Tech Stack

TECHNOLOGY & PLATFORMS

A curated stack spanning cloud infrastructure, AI/LLM integration, engineering, observability, program management, and enterprise platforms.

01

Cloud & DevOps

AWS (EC2, ECS/Fargate, S3, CloudFront, Lambda, Route 53, RDS, CloudWatch, IAM)DockerTerraformCI/CD PipelinesGitHub / GitLab
02

AI & Data

Claude APIOpenAI / CodexLLM IntegrationAgentic AIRAG & Vector DatabasesSemantic RetrievalPrompt / Context EngineeringWorkflow AutomationAI-Native EngineeringLangChain & LangGraph (learning)
03

Engineering

JavaScriptPHPReactNode.jsC# / .NETJavaSQLREST APIsMicroservicesEvent-driven ArchitectureWebRTCSalesforce / Apex
04

QA, Security & Observability

PlaywrightSeleniumAllureDatadogLogRocketMicrosoft ClaritySecure SDLCDevSecOpsIAM & API Security
05

PM Tools

Jira (JQL, Dashboards)ConfluenceMS ProjectAsanaRedminePower BIGoogle Analytics (GA4)GTM
06

Enterprise Platforms

ShopifyMagentoWordPressJoomlaMoodleSalesforceKlaviyoERP / Retail ERPWMSOrder Management

Cybersecurity

Enterprise Security GovernanceSecure SDLCDevSecOps CollaborationCloud SecurityIdentity & Access Management (IAM)API SecuritySecurity Risk ManagementOperational ReadinessChange & Release GovernanceVendor Management

Professional Positioning

International delivery across Canada, USA, Australia, New Zealand, Malaysia, Japan, Singapore, and Bangladesh.

IT Project ManagerProject/Program ManagerDelivery LeadTechnical LeadERP/Transformation ManagerAI Implementation Manager
Get in Touch

Let's Work Together

Available for technical program management, AI delivery leadership, and enterprise transformation engagements.

Ottawa, Ontario, Canada

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